Wednesday, January 18, 2023

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 I just wanted to personally welcome you to the Zendesk family. My co-founders and I wanted to create something that was easy and fun to use—something different from the IT and customer support tools out there at the time. I am so humbled by our customers, all using our product to provide better customer support. I want to thank you so much for being here. As you get started with Zendesk, I wanted to point you to some resources to help you make the most: Welcome to Slack! We're on a mission to make your working life simpler, more pleasant and more productive. This should be easy. To get started, we need to confirm your email address, so please click this link to finish creating your account: Confirm your email address Use Slack to communicate with your team and you're not only increasing transparency and visibility, you're also building a searchable archive for which your future self will be very grateful. We welcome your feedback, ideas and suggestions. We really want to make your life easier, so if we're falling short or should be doing something different, we want to hear about it. Send us an email at feedback@slack.com. 1) Reach out for help: Our education team has built a library of resources at your disposal. This getting started guide provides the basics or you can dive into our knowledge base for tutorials on everything. 2) Get your team trained up: Support is collaborative, and we want to make sure that all your colleagues are ready to use Zendesk. We have a fantastic free self-guided agent training course available: Zendesk Essentials for Agents - Online 3) Come meet us in-person: We have events and user groups all over the globe. Our product experts travel to cities near you to offer free training and best practices to support teams. It's free, fun, and we buy the drinks :) I know that's probably a lot of information, but our support team is standing by to help. Thanks again for being a Zendesk customer.
At HubSpot, we're passionate about helping companies grow better. Throughout 2017, we've worked tirelessly to ensure you've got everything you need to succeed and crush your goals. As 2017 comes to a close, we want to thank you for your support over the past year. You're an inspiring group of creators, and we're grateful to be a small part of the stories you tell. The best part of our job is learning about the incredible things you accomplish every day with Screencastify. Over the course of 2017, you all have: Recorded more than 20 million videos (whoa!!) Grown to a community of over 6.5 million strong Thanks for subscribing to articles from the Zapier blog. Now you'll be the first to know when we publish a new post. I promise we won't stuff your inbox with repackaged product updates. At Zapier, we aim to write content that you can actually use to be more productive. Here's what you can expect: - In-depth, actionable articles packed with advice that will help you work more efficiently and effectively. - 2-3 emails per week with links to our latest content. Read Our Most Recent Post WeTogether, we have read 1.2 billion articles in Feedly this past year. Some of us connected to thought leaders or found new favorite blogs, while others learned new skills or searched for deeper insights into changing industries. We are all united, however, in the belief that reading makes us smarter. Feedly, too, got smarter in 2017. You can now annotate and save essential articles, filter out noise, disseminate critical insights, and re-organize your feeds. We want to thank the Feedly Pro and the Feedly Teams communities for their support, and we look forward to what we will accomplish together in 2018! Read on! have some awesome new features and surprises lined up for 2018, and can't wait to share them with you. From our family to yours, we wish you the happiest of holidays and a wonderful new year. In 2018, we want to continue along this path and to do so, we've put together a surprise gift to ensure kick off 2018 in the best way possible. Sign up now and we'll send you something special next Wednesday, 3rd January 2018. You won't want to miss out on this.
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